Karen received her RN degree in 1988 and has devoted more than half her career to medical case management, bringing resolution and solutions to a wide variety of claims. Her extensive experience, combined with an ability to relate to people and facilitate open dialogue and communication, are contributing factors to her successful case management efforts. Karen's expertise includes complex medical and rehabilitation assessment. She provides telephonic and field case medical management, as well as hospital bill audits. Her unsurpassed knowledge of, and the respect she has earned from Vermont’s medical provider network, present a vital advantage in the endeavor to elicit timely and appropriate case resolution.